Privacy Policy

This Privacy Policy was last updated on 30 September 2026.

Our Identity and Role as Data Controller

journotrix acts as the data controller for the personal data processed through this website. We are responsible for determining the purposes and means of processing your personal data in connection with our services focused on professional video operations, live signal management, content distribution, camera work, and reliable high-quality feeds for news programmes and television broadcasting. Our registered address is Millbank Tower, 21-24 Millbank, London, SW1P 4QP and you may contact us using the details provided on our Contacts page or by emailing [email protected] or calling 020 3925 3929.

Scope of This Notice and Who It Covers

This notice applies to all visitors to our website, including individuals who submit enquiries via the contact form, users who interact with our services, and any other persons whose personal data we process in the course of our commercial activities based in the United Kingdom. It covers data collected directly from you as well as data obtained from third parties where permitted by law.

Categories of Personal Data and Sources

We collect and process categories of personal data including identification details such as your name, contact information including email address and telephone number submitted through forms, technical data such as IP address and browser information obtained automatically, and any additional information you choose to provide in messages or enquiries. Sources include direct input from you via our contact form, cookies and similar technologies, and publicly available sources or business partners where relevant to our media feed operations.

Purpose-by-Purpose Explanation of Processing and Legal Basis

We process personal data for purposes including responding to enquiries and providing quotes for our media services on the basis of legitimate interests or consent where applicable, managing customer relationships and contracts on the basis of contract performance, complying with legal obligations such as record-keeping under the basis of legal obligation, improving our website and services on the basis of legitimate interests, and sending service-related communications on the basis of legitimate interests. Each purpose is assessed to ensure the processing is necessary and proportionate.

Whether Providing Data Is Required and Consequences

Providing certain personal data is necessary to use features such as our contact form or to receive responses to enquiries. If you do not provide required information we may be unable to process your request, respond to your query, or deliver the services you seek. You are not obliged to provide data for optional marketing purposes and can choose to withhold it without affecting core site functionality.

Cookies and Similar Technologies

We use cookies and similar technologies to ensure the website functions correctly, analyse usage, and remember preferences. Details of the specific cookies employed, their purposes, and how to manage them are set out in our separate Cookie Policy which is accessible via the site-wide cookie banner and links from the footer.

Processors, Service-Provider Categories, Recipients and Disclosures Required by Law

We engage processors such as hosting providers, email service platforms, analytics tools, and professional advisors. These parties receive only the data necessary for their functions and are bound by contractual safeguards. We may disclose data to law enforcement or regulatory bodies where required by law, or in connection with legal proceedings or to protect our rights.

International Transfers and Safeguards

Some of our processors may be located outside the United Kingdom. Where personal data is transferred internationally we rely on appropriate safeguards including standard contractual clauses approved by the UK authorities and adequacy decisions where applicable to ensure an equivalent level of protection.

Specific Retention Periods or Criteria

We retain personal data only for as long as necessary for the purposes for which it was collected. Enquiry data is typically kept for up to two years after the last contact, technical logs for up to twelve months, and contract-related records for six years to meet legal accounting requirements. Criteria include legal obligations, ongoing business needs, and your rights to request earlier deletion where applicable.

Security and Data-Minimisation Practices

We implement appropriate technical and organisational measures including encryption, access controls, and regular reviews to protect personal data against unauthorised access or loss. We apply data-minimisation principles by collecting only the information required for each purpose and anonymising or deleting data when it is no longer needed.

Data-Subject Rights and Practical Exercise Methods

You have rights to access, rectification, erasure, restriction, portability, and objection in relation to your personal data. To exercise these rights please contact us via the form on our Contacts page, email [email protected], or write to Millbank Tower, 21-24 Millbank, London, SW1P 4QP. We will respond within one month and may request identification to verify your request.

Right to Withdraw Consent and Object to Direct Marketing or Profiling

Where processing is based on consent you may withdraw it at any time by contacting us using the methods above. You also have the right to object to direct marketing and any profiling for marketing purposes. We do not engage in automated profiling for marketing without providing an opportunity to opt out.

Right to Complain to the Competent Supervisory Authority

If you are dissatisfied with our handling of your personal data you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority. Contact details and guidance are available on the ICO website.

Children or Age Restrictions

Our website and services are intended for professional and commercial users aged eighteen or over. We do not knowingly collect personal data from children and will delete any such data discovered.

Automated Decision-Making and Profiling

We do not engage in solely automated decision-making that produces legal or similarly significant effects. Any profiling is limited to basic analytics for service improvement and is subject to the rights described above.

Policy Changes and Effective Date

We may update this policy from time to time to reflect changes in law or our practices. The current version will always be posted on this page with the last-updated date clearly shown. Continued use of the site after changes constitutes acceptance of the updated policy.